Use of Mobility as a Service or MaaS solutions is growing all over the world, and especially in cities with high commute demands and large populations. In the rapidly expanding Hauts-de-France region of France, MaaS helps to ease the growing pains. MaaS is the integration of various forms of transport services into a single mobility service accessible on demand.

Hauts-de-France was experiencing increasing traffic congestion and longer commuting times. With 20 mobility operators across the region, multimodal trips were cumbersome and difficult. The region responded by implementing a MaaS solution enabled by NFC. Today, travelers in Hauts-de France can take advantage of a “door-to-door” mobility service that integrates the transport offerings of public and private operators, including buses, trains, carpools, and bicycles.

The service is based on Conduent Transportation’s Mobility Companion Platform and PassPass app. Users can plan a trip by entering dates, times, locations, and preferred modes of transportation. The service responds with the best routes and additional information, such as carbon footprint, rates, and walking time. Travelers purchase all fares from a single platform, and NFC enables ticketing and access.

The NFC Forum is a non-profit industry association whose membership draws from all parts of the NFC ecosystem. Working within the framework of the NFC Forum, member organizations share development, application, and marketing expertise to develop the best possible solutions for advancing the use of Near Field Communication (NFC) technology which enables the lives of consumers worldwide and advances members’ business objectives.