McKinsey: Coronavirus will cost the payments industry $165bn

DATE: Fri, Aug 15, 2025
PUBLICATION: NFC World

An analysis of the global payments industry by McKinsey & Company predicts that Covid-19 will result in a loss of revenues of between US$165bn and US$210bn in 2020 — and sets out “ten fundamental changes to the payments ecosystem that will help all of us find a new normal.”