Problem Reporting

Any applicant for certification may disagree with the reported result of a certification test, or an NFC Forum Test Laboratory may report an issue for clarification about the specifications, Device Requirements, the Test Specifications, or the certification process and policy. In such case, a Problem Report (PR) is completed and submitted to the NFC Forum Certification Issue Resolution Panel (NCIRP), the body that is responsible for bringing the issue to resolution. As a result of its deliberations the NCIRP may issue an advisory.

Reporting a Problem

The NCIRP process is intended to help members resolve issues related to the Certification Program. For example, a member may disagree with the reported result of a test, or report an issue for clarification about the Specifications or Test Specifications, or report an issue about the certification process and policy. In such cases, the member can complete and submit a Problem ReportĀ  and submit to the NCIRP.