In the past, seamless travel was often limited to local or regional transport ticketing schemes which supported mainly public transportation. Today, multi-modal travel and Mobility-as-a-Service (MaaS) is a major global trend. Customers demand transport service offers that include all phases of the journey from the start to the final destination including the first and last mile. In addition to public transport services, modes of transportation like taxi, car rental or car sharing, bikes, scooters or ride sharing have to be supported.
This document describes business processes and NFC use-cases which support a consistent ID concept for use in system solutions for MaaS and names requirements to NFC products which may result from these use-cases.